User Agreement

PUBLIC OFFER (USER AGREEMENT)

for the provision of services

Edit from: 07.11.2025 Version: v1.2.

General provisions and definitions

1.1. This document is an official public offer (public offer) in accordance with Article 437 of the Civil Code of the Russian Federation, addressed to individuals and legal entities (hereinafter - the «Client»), to conclude a contract of paid services with the Individual Entrepreneur Kit Kirill Alekseevich (INN 781436538007, OGRNIP 325470400124048), hereinafter referred to as - «{ »company".».

1.2 Acceptance of the present offer (acceptance of all terms and conditions without exception) shall be recognized as any actions of the Customer expressing consent to conclude an agreement, including:

• order placement and payment;
• registration on the Company's website;
• website functionality https://fastgg.pro or related services (including the Company's Discord-bots).

From the moment of acceptance between the Client and the Company, a contract for the provision of services on the terms and conditions of this offer is concluded.

1.3 Definitions:

• «Services.» - the Company's suite of online services for maintaining game profiles and providing related features, including customized game support, publishing user commendations and comments, and access to software that enables the launch of compatible games on the Customer's behalf and profile.
• «Game Support Service (hereinafter referred to as the “Boost”)» - service of the Contractor's participation in the Client's game sessions and/or individual game support (including joint sessions/consultations/performance of game actions as agreed). The term «Boost» is used on the Website as a marketing designation of the specified type of support.
• «Commendations.» - publication of praise messages regarding the Client's profile within the ordered volume; the messages are posted from the accounts of engaged users/Executors.
• «Comments Off on» - publishing text comments on the Client's profile/linked pages within the ordered volume; comments are posted from the accounts of attracted users/Executors.
• «BoostHour (software/bot).» - the Company's program module (including Discord-bot), which provides the Client with a technical opportunity to initiate the launch of compatible games to display profile activity and timekeeping within the rules of the respective platforms.
• «Activation Key.» - a unique code to access certain services/software on the terms and conditions of this offer and Appendices No. 1.
• «Refill.» - replenishment of the missing units of the divisible service within the guarantee window, provided that the established conditions are met.
• «{ »exec." - a third party providing services to the Client on behalf of the Company.
• «{ »site".» - the Company's internet resource at: https://fastgg.pro
• «Customer Account.» - personal account on the Site used to order, pay for and receive services.

1.4. Terms not defined in this offer shall be interpreted in accordance with the laws of the Russian Federation.

1.5. The Company has the right to amend the offer unilaterally by publishing the updated text on the Website. The new edition comes into effect from the moment of publication and applies to new contracts.

1.6. The Company hereby releases this offer and Appendix No. 1 (date/version/identifier). When placing an order, the version of the documents with which the Customer has familiarized and agreed is recorded. The new version shall be applied to new orders; to already paid orders - upon notification of the Customer and only if the changes do not worsen the Customer's situation.

1.7. The Client confirms that he/she is 18 years of age or has the consent of a legal representative and is acting on his/her own behalf and in his/her own interests.

1.8. Client's actions on the Site/Discord (placing an order, checking the consent box, entering commands/keys to the bot, confirmation in myAlpari) are recognized as acceptance of the offer and use of a simple electronic signature. The Company's electronic logs (including date/time, IP/UA, user ID, document versions) are proper evidence of the above actions.

1.9. Appendix No. 1. Appendix No. 1 «Terms of provision and use of the Company's services» is an integral part of this offer and regulates special terms of provision of all services and use of software. In case of contradiction between the general provisions of the offer and special conditions of Appendix #1, the provisions of Appendix #1 shall prevail.

1.10. The Client, by making an acceptance, confirms that he has fully read the text of the offer and accepts its terms and conditions without reservations.

2. Subject of the contract

2.1. The Company undertakes to provide the services specified on the Website to the Client, and the Client undertakes to pay for them in accordance with the established procedure.

2.2. The name, quantity, price and terms of services shall be determined at the time of placing an order by the Customer on the Website.

2.3. The Company has the right to engage third parties (Contractors), remaining responsible to the Client for their actions as its own. 3. Rights and obligations of the parties

3.1 Client's Responsibilities:

• provide accurate data when placing orders and making payments;
• comply with the rules of use of the Site and game platforms;
• not to use the services for purposes contrary to the rules of the games and platforms;
• report problems related to order fulfillment in a timely manner;
• read the description of the service yourself before payment.
• The Client undertakes not to perform actions that prevent or hinder the provision of services by the Company, including, but not limited to: independent actions in the game account, leading to a decrease in game rating (MMR, ELO, etc.), reputation or other indicators that are the subject of this agreement.

If the Customer violates the provisions of this clause, the Contractor shall have the right to unilaterally withdraw from the contract without refunding any part of the paid advance payment.

3.1.1. During the period of services rendering the Client undertakes not to interfere with their execution: not to log in to the game/platform account, not to change the password/security/2FA settings, not to change the region/privacy/profile link, not to run the game in parallel with the accompaniment («boost»), unless otherwise expressly agreed with the Company.

3.1.2. Where required, Client shall provide correct accesses, 2FA one-time codes and other information necessary to provide the services, and shall provide stable Contractor login capability (for formats where required) and software/bot access (for BoostHour).

3.1.3. The Client may not order the publication of content containing illegal materials, hatred/discrimination, spam, insults, etc. The Company has the right to replace such content with neutral text without changing the volume or to refuse to provide the service with recalculation.

3.2 The rights and obligations of the Company:

• provide services within a reasonable time and to the extent specified in the order;
• change the range, cost and timing of services with notice on the Site;
• terminate the provision of services in case of violation of the terms and conditions by the Customer;
• not be liable for the actions of the gaming platforms, including account blocking or other sanctions.

3.2.1. The Company has the right to suspend the provision of services and / or postpone the deadlines in case of intervention of the Client, in case of changes in access / account parameters, as well as in case of actions / failures / restrictions on the part of platforms (including Steam / CS2 / Valorant / Discord). The performed volume in such cases is considered to be rendered.

3.2.2. The Company has the right to request confirmation of payment/personality of the Customer, and until the requested data is provided - to suspend the order fulfillment.

3.2.3. The Company shall be entitled to maintain and keep logs/screenshots/records confirming the fact and scope of services rendered for a reasonable period of time.

4. Cost and settlement procedure

4.1. The cost of services is indicated on the Company's Website.

4.2. Payment is made in non-cash form through the payment methods specified on the Site.

4.3. The moment of payment for services by the Client shall be considered the moment of acceptance of this offer.

4.4. After payment, the Customer receives the balance or service as described on the Site.

5. Returns

5.1. Refunds are only available for services not rendered due to the fault of the Company.

5.2. The refund is made to the internal balance of the Client's Account or by other means at the discretion of the Company (if available by the payment provider).

5.3. If the service has begun to be performed, no refunds will be made except as expressly provided by the Appendix No. 1.

5.4. The company will deduct the actual costs incurred on the return.

5.5. For divisible services (e.g., praise/comments/units of time), refunds/recalculations are made in proportion to unfulfilled volume (pro-rata) according to the following rules Appendices No. 1.

5.6. In case of the Customer's intervention (clause 3.1.1), no refund will be made; the performance deadlines may be postponed; the scope already performed is recognized as having been rendered.

5.7. Unjustified Chargeback is recognized as a material breach of contract; access/keys may be suspended pending resolution.

6. Privacy and personal data

6.1. The Company processes the Client's personal data in accordance with the Federal Law No. 152-FZ «On Personal Data» and its own Privacy Policy.

6.2 Data Processing Objectives. The Company processes the Client's personal data for the following purposes:
a) Execution of the contract concluded with the Customer, including processing orders, providing access to the Services and providing technical support.
b) Sending of service (transactional) notifications related to execution of Customer's orders (e.g. payment confirmation, order status, key delivery).
c) Conducting internal analysis and statistical studies based on anonymized data to improve the quality of the Site and Services.
d) Sending information and marketing materials (including notifications about new services, promotions and special offers) to the Client's e-mail and/or Discord messenger.

6.3 Consent to the processing and receipt of mailings. By accepting this offer, the Customer gives his consent to the processing of his personal data for the purposes specified in clauses 6.2 (a), (b), (c). Consent to receive marketing materials specified in clause 6.2 (d) is provided by the Customer by ticking the appropriate checkbox during registration or order placement and is not a prerequisite for the conclusion of the contract.

6.4 Withdrawal of Consent. The Client has the right to withdraw his/her consent to receive marketing materials at any time by clicking on a special link in the letter or by sending a relevant notice to the Company's e-mail address specified in the details.

6.5. The Parties shall take measures to protect information from unauthorized access.

6.6 Data Categories: contact data (email, Discord ID), information about game profiles/links, technical logs of service performance (date/time, IP/UA, service events), login data (login and 2FA one-time codes in case of service formats where it is required), other information necessary for contract execution.

6.7. The Client is notified of possible cross-border data transfer when using hosting/services located outside the Russian Federation (including Discord and cloud infrastructure), solely for the purpose of fulfillment of the agreement and ensuring the services' operability.

7. Terms of service

7.1. All services are provided «as is». The company does not guarantee the achievement of a certain result (including changes in hidden/internal indicators of platforms, such as Trust Factor, etc.).

7.2. The purchase of services does not transfer ownership of in-game items to the Customer.

7.3. The services are provided within the rules of the respective platforms. Failures, updates and limitations of the platforms and their infrastructure do not in themselves constitute a disadvantage of the service.

7.5. The timing of the commencement of services is tentative and depends on, among other things, order queuing, platform availability, technical work and other factors.

7.6. game support service (“boost”). The format (cooperative play/performance of game actions by agreement/consultation) shall be specified in the order and/or Attachment No. 1. The Client undertakes not to interfere with the process (clause 3.1.1). Confirmation of the scope and fact of provision shall be profile data/logs/screenshots/report. Platform limits/updates/restrictions may extend the terms and are not a disadvantage of the service. Additional terms and conditions - in Attachment No. 1.

7.7 Commendations and Comments. The unit of the service is a published message/comment on the Client's profile/page. Publication is made from the accounts of real users/Executors. There may be a technological error due to limitations/moderation of platforms; the shortfall is compensated according to the rules of refill, established by the Appendix No. 1. The content requirements are. Appendix No. 1.

7.8 BoostHour (software/bot). Client receives a limited, revocable, non-transferable license to access software/bot to initiate the launch of compatible games on behalf of their profile for the purpose of displaying activity and timekeeping within the platforms' rules. Interruptions due to updates/changes on the platforms side are allowed; compensation/renewal - per logs and rules Appendices No. 1. Unauthorized automation, circumvention of platform restrictions, and transfer of access to third parties are prohibited.

7.9 Acceptance of the result. The service is considered rendered after assigning the status «Fulfilled» and posting a report (logs/screenshots/progress indicator in the Personal Area/Discord). If there are no motivated objections from the Client within 48 hours, the result is considered accepted. Special rules of acceptance may be set Appendix No. 1.

8. Force majeure

8.1. The Parties are exempt from liability in case of force majeure (force majeure), including but not limited to: natural disasters, military actions, Internet infrastructure failures, acts of governmental authorities, etc. The Parties shall not be held liable in case of force majeure.

8.2. The party experiencing force majeure must notify the other party within 30 days.

8.3. If the circumstances last more than 60 days, each party has the right to terminate the contract without additional penalties.

9. Liability of the parties

9.1. The Company shall not be liable for consequential damages, lost profits, loss of data and other consequences not directly related to the provision of services.

9.2. The Company's maximum liability shall be limited to the amount paid by the Client for the relevant service.

9.3. The client is responsible for the accuracy of the data provided and compliance with the rules of the gaming platforms.

10. Final provisions

10.1. This offer comes into effect from the moment of its publication on the Site and is valid indefinitely until its withdrawal by the Company.

10.2. The Company has the right to make changes to the text of the offer without prior notice to the Client by publishing a new version on the Site.

10.3 Pre-trial procedure: the claim is sent to the Company's support address (e.g. work@fastgg.pro). The response period is 10 (ten) working days.

10.4. In case of impossibility to settle the dispute shall be considered in court at the location of the Company.

10.5. Applicable law - legislation of the Russian Federation.

10.6. The invalidity of individual provisions does not invalidate the entire contract.

10.7. For the purposes of notifications and approvals, the use of electronic means of communication (mail, Discord/LC) is allowed, unless otherwise expressly required by law.11. Company details

Performer: Individual entrepreneur Kirill Alekseevich Kit

TIN: 781436538007

OGRIP: 325470400124048

E-mail: admin@fastgg.pro

Phone: +7 995 593-22-38

Website: https://fastgg.pro